FAQs

I can't find the image I want.

If there is a specific image that you are after and you are unable to find it on our print store please note this is just a small selection from our collection of over 1/2 million photographs and artworks. Please contact us via images@rgs.org and we may be able to locate the image or a similar one for you.

Can you print in larger sizes than those offered?

If you would like any of the images as a print in a larger size please do contact us via images@rgs.org. We can print up to A1. Although these larger prints come un-mounted we would be happy to send our prints out in larger sizes for you to mount and frame.

My print is larger or smaller than expected.

Our prints are from digital scans that have been taken from original prints and negatives, most of which are over 100 years old. Often these do not fit into standard modern print sizes. Therefore, images are printed to the requested longest side and there is a possibly they may not fit into standard frames. If you have ordered a mounted print, please note these do fit into standard frames as they are made to order.

I have opted to collect my print.

Images are printed to order. If you have opted to collect your order from us, you will be sent an email when it is ready to collect. Prints can be collected on weekdays only between the hours of 10am and 5pm.